For some years now, Kosovo has developed minimum standards for the provision of various social services to ensure the quality of these services for the most vulnerable groups in
society. Necessary resources, whether structural or functional, such as spaces, equipment, staff, etc., have been defined as essential criteria in standards to ensure that the specific service offered by public, non-governmental, or private providers is of high quality.

This training module aims precisely to establish a common understanding of various standards formulated to guarantee quality social services for marginalized population groups. It covers types of standards, their objectives, beneficiary groups, types of services, and the key principles guiding the work of these professionals in providing services following the standards and current legislation.

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